We understand that sometimes, despite the best intentions, an adoption may not work out. Our priority is always the well-being of the dog, and we are here to support you during the adjustment period. Please review our return and refund policy below:
Refund Policy
- Returns within 3 months of adoption:
- All refunds are reviewed and approved at the discretion of the Board of Directors. In some cases, your original adoption fee may be applied toward adopting another dog.
- Returns after 3 months of adoption:
- No refund will be issued for any returns made after the three-month period, as adoption fees support our ongoing rescue efforts and the care of all dogs in our program.
Return Process
- Dogs must be returned to our rescue.
As stated in the adoption agreement, adopters are required to return the dog to us if they are unable to keep them for any reason. Dogs may not be rehomed privately, given to another party, or surrendered to an animal shelter or another rescue. This ensures the dog’s safety and allows us to provide continuity of care.
- Returns are subject to available foster space.
Because we do not operate a shelter facility, dogs can only be returned when we have a suitable foster home available. We will make every effort to take the dog back into our rescue as quickly as possible.
We’re committed to supporting both our dogs and adopters long-term. If you’re experiencing challenges, please reach out—we’re here to help.